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Privacy Policy

Marisun Group Limited (“we”, “our”) respects your privacy and processes personal data in accordance with GDPR regulations.

We may collect:

• Name and contact details

• Medical information voluntarily provided by you

• Travel and coordination preferences

• Payment information processed securely via third-party providers such as Stripe or Klarna

Your data is used only for:

• Treatment coordination

• Communication with partner clinics

• Appointment and travel assistance

• Payment processing

• Service improvement

Patients may be contacted via email, phone, or WhatsApp regarding coordination, appointment scheduling, and travel assistance.

We do not sell personal data.

Medical information is shared only with relevant clinics for treatment evaluation purposes.

Payments are securely processed by third-party providers. We do not store full payment details.

As part of international treatment coordination, data may be transferred outside the EU, including Turkey.

All patient information is handled confidentially and shared only where necessary for treatment coordination.

You may request access, correction, or deletion of your data at any time.

Contact:
info@marisungroup.eu

Terms & Conditions

Marisun Group Limited acts solely as a medical tourism facilitator and international patient coordination company.

We do not provide:

• Medical advice

• Diagnosis

• Clinical treatment

All medical services are provided by independent healthcare professionals and clinics.

Our services may include:

• Appointment coordination

• Travel support

• Accommodation assistance

• Patient communication and planning

• General international patient support

We aim to provide transparent communication, professional coordination, and responsive patient assistance throughout the treatment journey.

Treatment results may vary between individuals and cannot be guaranteed.

Patients are responsible for providing accurate medical information and making informed treatment decisions.

Payments made via our website may be processed securely through providers such as Stripe or Klarna.

Cancellation Policy

Patients may request cancellation or rescheduling at any time.

Deposits paid for coordination and booking services are generally non-refundable once services have started.

Rescheduling requests are subject to clinic and travel availability.

We kindly request advance notice for appointment changes whenever possible.

If a clinic cancels or changes an appointment, we will make reasonable efforts to assist with alternative arrangements.

Refund & Dispute Policy

Payments made to Marisun Group Limited are for coordination and booking services only.

Our services begin immediately after payment and may include:

• Case review

• Clinic communication

• Appointment planning

• Travel coordination

• International patient support services

For this reason, deposits are generally non-refundable once coordination services have commenced.

Marisun Group Limited is not responsible for medical outcomes, treatment decisions, or clinical results provided by independent clinics.

In the event of a payment dispute, communication records and proof of coordination services may be used as supporting evidence.

Nothing in this policy limits mandatory consumer rights under applicable law.

Contact:
info@marisungroup.eu

Cookie Policy

Marisun Group Limited uses cookies and similar technologies to improve website functionality, analyse website traffic, and enhance user experience.

Cookies may be used for:

• Website performance and functionality

• Analytics and visitor statistics

• Secure payment processing

• Remembering user preferences

• Marketing and remarketing purposes

Third-party services such as Wix, Google Analytics, Stripe, Klarna, and social media platforms may also use cookies in connection with this website.

Users can control or disable cookies through their browser settings at any time.

By continuing to use this website, you consent to the use of cookies in accordance with this policy.

For questions regarding data protection or cookies, please contact:

info@marisungroup.eu

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Marisun Group Limited
Malta Registered Company
info@marisungroup.eu